Privacy Policy

1. What This Policy Means for You (Plain-English Summary)

• We only collect information needed to provide our services

• We do not sell or rent your personal information

• Your payment information is handled securely by trusted third parties

• You control your information and can request changes or deletion at any time

2. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Full name

• Phone number

• Email address

• Service address or location

• Vehicle information (vin, make and model)

• Messages, inquiries, or service requests

• Photos of your vehicle taken before, during, or after service (see Section 6)

This information allows us to schedule services, communicate with you, and deliver high-quality results.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

• IP address

• Device type and browser

• Pages visited and time spent on the site

• Referral sources (how you found us)

This data helps us improve our website, performance, and customer experience.

4. How We Use Your Information

We use your information to:

• Schedule and perform detailing services

• Send booking confirmations, reminders, and updates

• Communicate about your service or inquiries

• Process payments securely

• Improve our services and website

• Request feedback or reviews (optional)

We do not use your information for unrelated purposes.

5. Payments & Financial Information

All payments are processed through Square payment processor.

• We do not store your full credit or debit card details

• Square handles transactions using industry-standard security measures

6. Vehicle Photos & Media Usage

Photos of vehicles may be taken for:

• Service documentation

• Quality assurance

• Customer records

• Marketing purposes

If you do not want your vehicle photos used for marketing or social media, simply notify us and we will respect your request.

7. Text Messages, Calls & Communications

By contacting us or booking a service, you may receive:

• Call confirmations

• SMS & email appointment reminders

• Service related follow-ups

We do not sell or share your contact information for third-party marketing.

8. Third-Party Services

We may use trusted third-party tools to operate our business efficiently, including:

• Scheduling and booking software

• Payment processors

• Review platforms

• Website analytics tools

These services only receive information necessary to perform their function and are required to protect your data.

9. Data Security

We take reasonable measures to protect your information, including:

• Secure platforms and payment systems

• Limited access to customer data

• Ongoing system and process improvements

We continuously work to safeguard your information.

10. Your Rights & Choices

You have the right to:

• Request access to your personal information

• Correct or update your information

• Request deletion of your data

• Opt out of marketing communications

Requests can be made using the contact information below.

11. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our services or practices.

• Updates will be posted on this page

• The “Effective Date” will be revised accordingly

We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us:

K’s Mobile Detailing
Email: info@ksmobiledetailing.net
Phone: 843-739-7377