Question 1

Do you come to my location?

Accepted Answer

Yes. We’re a fully mobile service covering Beaufort County and nearby areas within ~60 miles, including Bluffton, Hilton Head Island, Lady’s Island, Hardeeville, Ridgeland, Yemassee, Savannah, GA and surrounding areas.

Question 2

Do you bring water and power, or do I need to provide them?

Accepted Answer

We arrive fully equipped with our own water, power, and professional tools—no hookups needed.

Question 3

How do I book an appointment?

Accepted Answer

Book anytime using our online scheduler. Choose your service, pick a time, and we’ll confirm by text/email.

Question 4

What forms of payment do you accept?

Accepted Answer

Card payments only (including tap-to-pay). For corporate/fleet, we can keep a secure card on file or send a 24-hour invoice. Checks are accepted only on jobs of $1,500+.

Question 5

Do you require a card on file or a deposit?

Accepted Answer

Yes. We require a card on file to secure all appointments. For projects $1,500+, a 25% non-refundable deposit is required at booking.

Question 6

What’s your cancellation and rescheduling policy?

Accepted Answer

Please cancel or reschedule 24 hours in advance to avoid a fee. Same-day cancellations or no-shows may incur a 15% fee.

Question 7

Can you access gated communities or garages?

Accepted Answer

Yes—please arrange a guest pass or gate code in advance. If your lot have specific rules, let us know so we are properly informed.

Question 8

Do you detail boats at marinas or private docks?

Accepted Answer

Absolutely. We provide dockside marine detailing and ceramic/glass coatings at marinas and private waterfront homes.

Question 9

How long does a typical detail take?

Accepted Answer

Most vehicles take 2–4 hours, depending on size, condition, and package. Ceramic coating or multi-vehicle appointments can take longer.

Question 10

How long do ceramic coatings last?

Accepted Answer

Our packages range from 3–8 years with proper maintenance. Coatings protect against UV, salt air, and make washing much easier.

Question 11

Do you offer maintenance plans?

Accepted Answer

Yes—Monthly, Bi-Monthly, and Tri-Monthly plans (starting at $100) to keep vehicles looking fresh year-round.

Question 12

What should I do before you arrive?

Accepted Answer

Please remove personal items and provide vehicle keys/fobs if you won’t be present. For boats, empty compartments where possible.